From 6th August 2020 Stage 4 restrictions will be in place. For our business, this means we are available for online ordering and contactless delivery to site. All of our nursery sites are closed to the General Public with only restricted access allowed for Trade by appointment only. Learn more

Changes To Our Operating Terms

In this challenging time, we are changing the way we do business. Speciality Trees remains open to all on-line business, both wholesale and direct to public. However, from Tuesday 24th March, we will restrict nursery access to TRADE ONLY.

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Changes to our operating terms

The team at Speciality Trees trust that you and your families are taking the necessary care during what is a difficult time for our community. We value the health and safety of our employees, our customers and the community at large.

An ever-changing environment around COVID-19 has meant that we need to make some changes to our existing operational terms with our customers.

From Tuesday 24th March, we will be restricting nursery access to trade only. As a courtesy to our staff, we also ask that trade visitors to our 1060 Wellington Road Narre Warren East site please contact us before arriving. 

For all members of the general public, your first step to contacting us is by phone on 03 9796 8308, by email at sales@specialitytrees.com.au or via the ‘Contact Us’ page on the website. We encourage everyone to use these other forms of communication around the selection and purchase of trees.  

Our two other production facilities, located at Boundary Road Narre Warren East and Mansfield Rd Benalla will remain closed to visitors. Please direct all enquiries to our Wellington Rd Head Office.

Speciality Trees has a highly capable website that caters for browsing and enquiries on tree selection and purchase. On the ‘Contact Us’ page of the website, you can send a message or fill your cart and request a quote through an on-line website account.  Our team will respond as promptly as possible to your enquiry.

If you prefer to contact us directly, our sales team can be reached on 03 9796 8308 or via email at sales@specialitytrees.com.au.  From that point all stock photos, sales orders and invoices, as well as delivery arrangements to a secure and safe location without driver contact, can easily be accommodated by using phone and/or email.

Please note that all CUSTOMER tree pick-ups MUST be arranged with the sales team prior to collection. 

For those interacting with our staff face-to-face at the time of pick up, all social distancing rules must be observed. Our staff are proactively changing how things are done to minimise risks, all the while accommodating good hygiene practise at all times. We expect everyone to do the same.

Thank you for your understanding. We look forward to working with you during the emergency and very much once we return to business as usual.

Speciality Trees

24/03/2020 In the News

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