Information we may collect from you
We may collect and process the following data about you:
IP addresses and cookies
We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to:
How we process and store your information
The data that we collect from you is processed by staff who work either for us or one of our group companies or for one of our service providers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
All registration and order information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using secure sockets layer (SSL) technology. We do not and will not store your Credit Card details. Where we have given you (or where you have chosen) a password which enables you to access certain features or parts of the Site, you are responsible for keeping this password confidential. You must not share the password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of your information
We use information held about you in the following ways:
Disclosure of your information
We may disclose your personal information to any affiliated company within our group.
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by logging into your account and editing the 'Send Email' preference in your personal information. You can also exercise the right at any time by contacting us directly.
The Site may, from time to time, contain hyperlinks to and from internet sites operated by other organisations. If you follow a hyperlink to any of these sites, please note that they will have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to such sites.
Access to your information
The Privacy Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. For more information visit www.privacy.gov.au.
How to contact us
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For more than 44 years Speciality Trees has been a leader in the production and supply of advanced environmentally sustainable, containerised landscape trees for local government, the landscaping industry and retailers.Learn more